I had a horrible experience with BT Vision. I called to arrange it as soon as I moved in, but 9 months later when Imoved out they still hadn´t been able to get it to work. And BT have the most horrendous ´support´ system - every phone call involves ringing round ten numbers before you find the right one, and even then all they can do is say they´ll get someone to cal you back (but they don´t). In the interests of stress free life I highly recommend noone doesanything with bt ever!