undyingking: (Default)
undyingking ([personal profile] undyingking) wrote2007-11-12 04:15 pm
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Hotmail whitelist

Anyone out there use Hotmail and can tell me how a (naive) user goes about whitelisting an address (ie. declaring it "safe" such that emails from this address are not to be treated as junk in future)?

Edited to clarify: I do not use Hotmail myself. I have a friend who does. This friend is seeing messages from a particular contact going in the junk. I want to be able to tell them how to avoid this happening.

[identity profile] bibliogirl.livejournal.com 2007-11-12 04:29 pm (UTC)(link)
As far as I can tell, the short answer is "don't use Hotmail." More seriously, Hotmail's servers will occasionally throw fits of silently dropping emails from the outside world, despite purporting to accept them (I have logs... many of them). About the only reliable way of getting mail through seems to be to reply to an email sent from the Hotmail user concerned. What the user may or may not have set in any kind of whitelist doesn't actually seem to matter.